Welcome to Dewan Residency. We respect your privacy and are committed to protecting the personal information you provide while exploring our residential plots and related real estate services in Haridwar.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a callback, fill out a lead form, or communicate with our sales team.
1. Information We Collect
When you interact with our website or contact us regarding residential plots, we may collect information such as:
- Full name
- Mobile number
- Email address
- City or location
- Preferred plot size
- Preferred budget
- Property requirements
- Enquiry or communication details
- Information submitted through enquiry/lead forms
- Website usage and technical information such as IP address, browser type, device information, and pages visited
We only request information that is reasonably necessary to respond to your property enquiry and provide relevant services.
2. How We Use Your Information
The information collected may be used to:
- Respond to your residential plot enquiry
- Provide details about available plots and projects
- Contact you regarding pricing, availability, site visits, and project updates
- Schedule property visits or appointments
- Understand your property requirements
- Provide quotations or other requested information
- Improve our website and customer experience
- Send relevant promotional or marketing communications, where permitted
- Maintain records of enquiries and customer communications
- Prevent fraudulent or unauthorized activity
3. Communication and Marketing
If you submit your mobile number, email address, or other contact information through our website, you may be contacted by our authorized sales or customer-support representatives regarding your enquiry.
Depending on your preferences and applicable laws, communications may be made through:
- Phone calls
- SMS
You may request to stop receiving promotional communications at any time.
4. Property Enquiry and Lead Forms
Our website may contain enquiry forms such as “Get a Call Back,” “Book a Site Visit,” “Request Property Details,” or similar forms.
Information submitted through these forms may be shared with authorized members of our sales team or service providers solely for the purpose of handling your enquiry and providing information about residential plots.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and provide a better user experience.
Cookies may help us understand:
- Which pages visitors view
- How visitors interact with the website
- Website traffic sources
- Advertising and campaign performance
- General visitor preferences
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Advertising and Third-Party Services
We may use third-party platforms and service providers for website analytics, advertising, lead generation, communication, hosting, security, and other business functions.
These providers may process certain information according to their own privacy policies and applicable laws.
Examples may include advertising and analytics platforms, payment providers, website hosting providers, CRM systems, communication services, and other technology providers.
We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us.
7. Sharing of Personal Information
We may share your information with trusted and authorized parties when necessary to operate our business and respond to your enquiry.
This may include:
- Authorized sales representatives
- Customer-support teams
- Marketing or CRM service providers
- Website and technology service providers
- Legal, regulatory, or government authorities when legally required
We do not intend to sell your personal information to third parties.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet-based system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal and business requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent for certain communications
- Opt out of promotional communications
- Raise a concern regarding the handling of your personal information
To make a privacy-related request, please contact us using the details provided on our website.
11. Children’s Privacy
Our website and residential property services are intended for adults. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
12. External Links
Our website may contain links to third-party websites, social media platforms, maps, payment services, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:
Dewan Residency
Project: Residential Plots, Haridwar
Location: NH 334, Towards Haridwar, Delhi–Haridwar Road, Uttarakhand
Email: [Insert Official Email]
Phone: [Insert Official Contact Number]
Website: [Insert Website URL]